Making Context Count explores how workplace services can better fit the people they are designed for. In my graduation project, I looked at a large organization where services are planned from one site but affect employees working in a very different industrial campus context.

As a designer, I moved between both worlds: the planning perspective and the everyday reality of employees on site. Through interviews, mapping and stakeholder conversations, I made visible how shift work, walking distances, limited break windows and local work culture shape what people can actually use.

The project showed that a service can exist, but still misses the people most affected by it. In response, I designed a lightweight planning tool that helps teams question assumptions early, understand who is impacted and bring local context into decisions before plans become fixed.

The goal is not simply to add more services, but to make workplace planning more grounded, fair and connected to everyday reality.